Frequently Asked Question

How do I buy sms credits?
Last Updated about a month ago

Wigal's bulk SMS works on a prepaid basis. You can purchase credits online via all the mobile money platforms, Visa cards, Master cards or electronic funds transfer. Should you wish to pay via electronic funds transfer, our bank details will be available when you are logged in to your account and select Bank transfer.
You can have two types of credit balance in your account:
  • Cash Balance
  • Total Packages
The main differences between these two are:
  1. Cash balance does not expire but total packages have a month to expire
  2. Messages to international numbers can only be sent with cash balance
  3. Because cash balance does not expire, an sms sent with your cash balance costs GHs 0.30, whiles with total packages, an sms costs GHs 0.028 .
Do you want to load your cash balance?
Log into your account
Go to credits
Click on add funds
Enter the amount you want to load and click on Generate Invoice
Click on redde to pay
Select your mobile money option,enter your wallet number and click on make payment
Wait for prompt and enter your pin to confirm payment
Please wait for the system to go back to the invoice page and if payment was successful, the invoice changes from unpaid to paid and your account would be credited.

Or do you want to buy credit into your total packages?
Log into your account
Go to credits
Click on add funds
Select the package you want to buy and click on Generate Invoice
Click on redde to pay
Select your mobile money option,enter your wallet number and click on make payment
Wait for prompt and enter your pin to confirm payment
Please wait for the system to go back to the invoice page and if payment was successful, the invoice changes from unpaid to paid and your account would be credited.

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